Accessibility

Our target

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA.

• Every page works with a keyboard, with a visible focus ring and a “Skip to content” link.
• Buttons and links are at least 44 pixels tall, so they're easy to tap.
• Text and controls meet AA colour contrast. Information is never shown by colour alone.
• Animations switch off if your device asks for reduced motion.
• Short sentences and plain words, because many of our readers use English as an additional language.

How we check

Before each release we run automated checks (axe-core) on every page at a desktop width (1440 pixels) and a phone width (390 pixels).

Client verification requiredwhether and when a manual review with screen readers has been done

What we know still falls short

• Photos of our team and office are placeholders until we have real ones. Each placeholder describes the photo in words.
• Handwritten notes in the margins are decoration and are hidden from screen readers. What they say is repeated in the text nearby.
• Some official sources are long PDF documents on government sites. We don't control them.
• WhatsApp and the official sites we link to have their own accessibility.

Tell us about a barrier

If something on this site doesn't work for you, tell us the page and what happened. We'll give you the information another way. Email [email protected], call +1 778 582-4000 or message us on WhatsApp. Client verification requiredreply time